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SQS Software Quality Systems has compiled a list of the worst failures in software for 2011, which damaged the reputation, bad toll on the finances and caused stress for the users.
Phil code, managing director of SQS, said it this way: “Our list shows that software failures are costly to companies and consumers. What’s worse, people are losing their jobs, and sometimes freedom from errors that can be avoided.”
“Composing SQS consultants study is based on the biggest failures in the past 12 months. From the glitches that gave rise to huge fines in the banking and financial sectors to failure that caused the massive reviews of defective cars. The special attention in our report for 2010 was also paid to disruptions in the financial and automotive industries. This year these two sectors are prevalent in the top 10, taking just four lines of the list. ”
Failed software in the investment model used to manage clients’ funds, resulted in the need for a giant to pay a fine of $ 25 million, which he ordered a US Securities and Exchange Commission (SEC).Companies also had to pay $ 217 million to its guarantors, who said that the fickleness of the market, rather than failure of the software that caused the loss of their investment.
Problems of computer systems in one of the largest banks in Japan have led to a 24-hour downtime 5600 machines network of payment terminals, 3-day stop Internet banking services, delays in paying salaries of $ 1.5 billion in the accounts of 620 000 people, and late payments in the amount of about $ 9 billion.
Australian bank began to issue large amounts of money with 40 terminals throughout the city. Company representatives said they were working in stand-by mode, and therefore could not determine the amount of funds in the accounts of customers.
Failure of primary and backup switches resulted in lay-up networks in Europe, the Middle East, Africa and South America for 3-4 days. Turn off left millions of users without mail, Internet, and instant messaging. Disconnection occurred because of a server failure in a data center.
After a few hours after the release of this long-awaited application of social sites for tablets, began receiving reports of minor errors. Starting from the transition to page through the icons until the problems with the publication of comments.
The new system for 54.5 million New Zealand dollars, connecting the courts of New South Wales and allows to file documents electronically, has caused losses in connection with claims about the unlawful arrest and malicious prosecution, when the 3600 error in the data from the courts to police databases led to the mistaken arrest of 22 people.
Failed software development and test of one of the automakers, which meant that the passenger airbag in right rear seat could fail in an accident, led to the recall of 47,401 cars in the U.S., and then another 3099 in Mexico and Canada.
Japanese companies had to organize an international review of the cars that had flaw that allowed fluid to accumulate in the wiper, which could lead to the destruction of the electrical switch contacts and contribute to a fire. This review was followed immediately by one, during which they recalled 2.5 million cars from the same manufacturer due to a shortage, because of which the machines themselves were removed from the parking regime, and the engines glohli while driving.
After the failure in the software, which resulted in what the clients ahead of time reached the limits of data, about 47 000 customers who overpaid received compensation from the New Zealand telecommunications companies at a rate of 2.7 million dollars.
Army computer, designed to transmit real-time intelligence to troops on the battlefield, was a hindrance to them because of the inability to perform simple analytical problems. Cloud computing net worth of $ 2.7 billion slowly worked when many users are in the system simultaneously, and search tool for the system made it difficult to search for reports due to the fact that to display the information was not compatible with the existing army search software.