The client company announced that Symantec uses fraudulent methods to force users to buy their license.
The client company Symantec James Gross (James Gross) filed suit in California court, accusing the company of fraud and breach of antitrust laws. Gross said that the manufacturer of anti-virus programs use deceptive techniques in order to force users to buy their license.
Gross filed charges of three products: PC Tools Registry Mechanic, PC Tools Performance Toolkit and Norton Utilities. These programs are designed to identify and resolve problems with the confidentiality of user data and a performance computer, as well as other threats that may adversely affect the operation of the device. The site proposed Symantec trial versions of these programs that allow you to scan your computer for free with similar problems.
According to Gross’s statement of claim, if an independent technical assessment of these programs found that the trial are set up so that they always say they have problems and threats, even if they do not appear on the computer. After scanning the user’s screen appears on the message box, which says that to remove all threats without a licensed version of the program will not succeed.
The statement also pointed out that the errors that the program notes as having “high priority” does not really have a substantial threat of computer capacity. Programs will always be notified about the poor state of the system and hard drive, as well as the low level of security, not while carrying out any of their evaluations.
Gross intends to ask the Symantec monetary compensation both to him and the rest of the buyers of these programs.
Representatives from Symantec still does not comment on the situation.